REFUND POLICY

At Immersion VR Gaming Hub, we strive to provide the best gaming experience for all our customers. If you are unsatisfied with our services or experience, we offer a 14-day refund policy for game rentals and purchases. To request a refund, please contact our customer service team, and we will ensure that your issue is addressed promptly. Please note that this policy does not apply to game sessions or private bookings, which are non-refundable. For any issues related to our VR systems or games, we are happy to assist you in resolving them as quickly as possible.